Adds97 Privacy Policy — Your Data Is Completely Safe With Us

Adds97 is a trusted online gaming platform for players in Bangladesh. We believe that protecting the privacy of your personal data is one of our most important responsibilities. This Privacy Policy ("Policy") clearly explains how we collect, use, store, and protect the information gathered while you use the adds97 website and mobile app.

By creating an account or using the adds97 platform, you agree to this Privacy Policy. Please read it carefully. If anything is unclear or you have questions, reach out to our support team — we are always happy to help.

Adds97 only collects information that is necessary. The types of data we collect are described below:

We never store your full bank card number or password in plain text. Sensitive information is always stored in encrypted form.

Adds97 uses your information for the following purposes:

• Account Management: For registration, login, and account verification.
• Payment Processing: To ensure deposits and withdrawals are processed securely.
• Customer Support: To address your questions, complaints, and support requests.
• Ensuring Security: To prevent fraud, money laundering, and illegal activity.
• Responsible Gaming: To detect unusual gaming patterns and provide timely assistance.
• Legal Obligations: To comply with applicable laws in Bangladesh.
• Platform Development: To conduct analytics and improve the user experience.
• Promotional Communications: To keep you informed about bonuses and offers, where you have given your consent.

Adds97 never sells your personal information. Data may be shared with third parties only in the limited circumstances outlined below:

• Payment Partners: Only the minimum necessary information is shared with approved payment providers such as Mobile Banking, Nagad, and Rocket to process transactions.
• Law Enforcement: We are required to disclose information when mandated by a court order or lawful government directive.
• Technology Service Providers: With contracted partners for server hosting and technology services — all bound by strict confidentiality agreements.
• Fraud Prevention: Information about fraudulent individuals may be shared with other platforms in the industry.

In the above cases, only the minimum necessary information is shared, and all parties involved are bound to maintain confidentiality.

The adds97 website uses cookies and similar technologies to enhance your browsing experience.

• Essential Cookies: These are essential for maintaining login sessions and ensuring security. Disabling them will prevent the site from functioning properly.
• Functional Cookies: Used to remember your language preference and other settings.
• Analytics Cookies: To understand which pages users visit — this helps us improve our site.

Most browsers allow you to manage cookie settings. Please note that disabling certain cookies may affect the proper functioning of some adds97 services.

Adds97 follows the highest industry standards to protect your data. Our security measures include:

• Across all data transmissions TLS/SSL Encryption।
• For Sensitive Information AES-256 Encryption।
• Account Access Two-Factor Authentication (2FA) Alternative.
• Regular Penetration Testing and security audits.
• To detect suspicious activity Automated monitoring systems।
• On the server Firewall & Intrusion Detection System।

Adds97 does not retain your data longer than necessary. Retention periods vary by data type:

• Account Information: For the duration the account is active, and up to 5 years after closure (as required by law).
• Transaction Records: A minimum of 5 years, as required by financial regulations.
• KYC Documents: 5 years after account closure.
• Gaming Log: Up to 3 years.
• Support Conversations: Up to 2 years.

After the designated period, data is securely deleted or anonymized.

As an adds97 platform user, you have the following important rights:

To exercise any of the above rights, contact our support team. We generally respond within 30 days.

Adds97 strictly prohibits anyone under the age of 18 from using the platform. We never knowingly collect personal information from minors.

• Age is verified at the time of registration.
• KYC documents may be requested in suspicious cases.
• If we become aware that data has been collected from a minor, it will be deleted immediately and the account will be closed.

If parents suspect their child is using adds97, please notify our support team immediately.

Adds97 reserves the right to update this Privacy Policy at any time. When changes are made:

• The "Last Updated" date at the top of this page will be revised accordingly.
• For significant changes, notice will be sent to your registered email address or posted on the platform.
• Continued use of the platform after any changes constitutes acceptance of the updated policy.

We recommend visiting this page regularly to stay up to date with our latest policy.

For any questions, requests, or complaints regarding our Privacy Policy, please contact us:

• Email: [email protected]
• Live Chat: Click the chat button at the bottom right of the platform.
• Support Hours: 7 days a week, 24 hours a day.

Our privacy team typically responds within 3 business days. For urgent matters, reach us via live chat for a faster response.